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Use the search box or filters to quickly find answers to your most common questions below. For additional support, contact us directly and our team will respond promptly.
Filter by category: All, For Employers, For Candidates, or General. Expand any question to see details, and visit the Privacy & Security section for information about your data.
What is VeraIndex?
VeraIndex is a video-first hiring platform where employers discover candidates via short AI-conducted interviews.
How do I find candidates?
Employers browse a curated feed of verified candidates and can shortlist or unlock contact info as needed.
How do I get started as a candidate?
Download our app and complete your 2-minute AI interview. Once verified, you are discoverable by employers.
Is VeraIndex free?
Yes. VeraIndex is free for candidates. Employers can use basic features for free with paid unlocks for premium access.
Is my data secure?
All candidate data is encrypted end-to-end and your privacy is our top priority.
How long does the ID verification take?
Most verifications complete within a few minutes. In rare cases, it may take up to 24 hours.
Who can see my video?
Only verified employers registered on VeraIndex can view your video profile.
Do you sell my data?
No, VeraIndex never sells your data. We are committed to strict privacy protection.
What happens if I want to delete my data?
You can request data deletion at any time. Contact privacy@veraindex.ai for help.
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