VeraIndex®
FAQ
Last Updated
January 2024
Introduction
[Introduction](#introduction)
Information We Collect
[Information We Collect](#information-we-collect)
How We Use Your Information
[How We Use Your Information](#how-we-use-your-information)
Information Sharing & Disclosure
[Information Sharing & Disclosure](#information-sharing-disclosure)
Data Security
[Data Security](#data-security)
Your Privacy Rights
[Your Privacy Rights](#your-privacy-rights)
Introduction
Welcome to VeraIndex, the video-first hiring platform. At VeraIndex, we are committed to maintaining your privacy and protecting your information. This Privacy Policy (“Policy”) explains how we collect, use, share, and safeguard your data when you use our platform and related services.
By accessing VeraIndex, you agree to the terms outlined in this Policy. Please read it carefully, and contact us if you have any questions.
Information We Collect
**Account Information:** We collect information like your name, email address, and password when you create an account. **Profile Information:** You may provide a profile photo, role, and professional details to complete your VeraIndex profile. **Video Content:** If you participate in video interviews, those recordings are stored on our secure servers.
**ID Verification:** We request identity verification to ensure the authenticity of candidates. This may include images of government-issued IDs and a quick verification process to build trust in our platform.
**Automatically Collected Information:** We gather technical data such as IP address, device info, browser type, usage logs, and interaction data. **Information from Third Parties:** We may receive data from identity partners or analytics providers.
How We Use Your Information
We use your information to operate, maintain, and improve VeraIndex and provide you with a safe, personalized experience. This includes facilitating video interviews, verifying accounts, and supporting your interactions on the platform.
We may use aggregated data for analytics and service improvements, but your personal data will never be sold or shared without your explicit consent, except as described in this Policy.
Information Sharing & Disclosure
VeraIndex does not sell your personal information. We may share limited data with trusted service providers, such as hosting, analytics, or ID verification partners, strictly for platform functionality.
Employers only receive access to candidates’ profiles and videos when candidates are unlocked and only after compliance checks are performed. For legal reasons, we may disclose information if required by law or to protect our rights and users.
Data Security
We use advanced encryption, strong authentication, and strict technical safeguards to keep your data secure—both at rest and in transit. Access to sensitive data is restricted to authorized personnel only.
Your Privacy Rights
You have the right to access, correct, or delete your personal data. You can opt out of certain data uses, and, if you are in the EU or California, you have additional rights under GDPR/CCPA.
To exercise your rights or learn more, contact us at [privacy@veraindex.ai](mailto:privacy@veraindex.ai). We will respond to requests promptly and transparently.
Contact Us
If you have any questions or concerns about your privacy or this Policy, please email us at [privacy@veraindex.ai](mailto:privacy@veraindex.ai). We are committed to addressing concerns and protecting your rights.
You may also contact us via our address: VeraIndex Inc., San Francisco, CA.
Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the “Last Updated” date and notify users of material changes. Please review this Policy regularly to stay informed.
Product
Home
How It Works
Download App
Company
About Us
Contact
Blog
Legal
Privacy Policy
Terms of Service
Cookie Policy
Connect